There are 2 sockets on the back of your Grandstream phone:
1. Power connection (+5v) - connect the power to your Grandstream phone.
2. LAN - use an Ethernet cable to connect your Grandstream phone to your router or Internet connection.
2. Press the "MENU" button, then press the down arrow button, then the "MENU" button again.
3. On the LCD screen, you will see the IP Address that the Grandstream phone has acquired from the DHCP server. Write this IP Address down.
IMPORTANT NOTE: The IP address that is displayed on your phone may have extra zeros that must be removed. Any zeros directly after the "." should be removed. For example, if the IP address appears as 192.168.001.020 then change it to 192.168.1.20.
If the LCD display on the phone reads "no IP", you do not have a valid IP address.
1. Verify that your phone is configured for DHCP by pressing the MENU button. "dhcP On" will be displayed in the LCD screen. If "dhcP oFF" is displayed please follow the DHCP configuration instructions below.
2. Reboot the Grandstream phone. Press the "MENU" button, then press the up arrow button, you should see "--reset--" on the LCD display, then press the "MENU" button again to reboot.
3. Verify that your network cable is plugged in correctly.
4. Wait 2 minutes, and check the IP again.
5. If you still get "no IP", contact your network administrator as you may have a static IP. For static IP configuration please follow the instructions below.
If the LCD display on the phone reads 000.000.000.000 then you are not configured for DHCP. Please follow the DHCP configuration instructions.
DHCP Configuration
If your network utilizes a DHCP Server to assign IP Addresses to network devices, or if you are connecting the Grandstream phone to a home router such as a Linksys or Netgear router, please do the following:
1. On your Grandstream phone, press the "MENU" button.
2. The first menu is the DHCP menu and should read [1] dhcP On, this means that you are configured for DHCP. If the display reads dhcP oFF continue with these instructions:
3. Press the MENU button to select DHCP configuration.
4. Using the arrows - select between the two options:
dhcP On for enabling the DHCP
dhcP oFF for disabling the DHCP
5. Press the MENU button to save your option and exit.
6. Reboot the Grandstream phone for the change to take effect. Press the "MENU" button, then press the up arrow button, you should see "--reset--" on the LCD display, then press the "MENU" button again to reboot.
Once you press the MENU button, down arrow button and then MENU button again you will see the IP address that the Grandstream phone has acquired from the DHCP server.
Static IP Configuration
First make sure you have the following information from your Internet Service Provider or IT Administrator:
IP Address
Default Gateway
Subnet Mask
DNS Server IP
1. On your Grandstream phone, press the "MENU" button.
2. On [1] dhcP On press the MENU button again.
3. With the arrows select dhcP oFF.
4. Press the MENU button to save.
5. Scroll down using the arrow buttons to menu [2] IP Addr.
6. Press the MENU button again to select this option.
7. Type in the IP address. Any zeros directly after the "." should be removed. For example, if the IP address is 192.168.100.001 then change it to 192.168.100.1.
8. Press the MENU button to save.
9. Scroll down to [3] SubnET menu.
10. Press the MENU button to select.
11. Insert the IP subnet mask. Each IP field should contain 3 digits.
12. Press the MENU button to save.
13. Scroll down to [4] routEr menu.
14. Press the MENU button to select.
15. Insert the default gateway. Each IP field should contain 3 digits.
16. Press the MENU button to save.
17. To configure your DNS Server, press the MENU button.
18. Scroll down with the arrows to [5] dnS.
19. Press the MENU button to select.
20. Insert the DNS server IP address. Each IP field should contain 3 digits.
21. Press the MENU button to save and exit.
22. Reboot the Grandstream phone for the change to take effect. Press the "MENU" button, then press the up arrow button, you should see "--reset--" on the LCD display, then press the "MENU" button again to reboot.
1. Go to your Grandstream Phone’s configuration page and make sure that the TFTP Server IP Address is 213.137.73.79. If not, enter the IP address manually and then 'Update' and 'Reboot' the phone through your configuration page.
2. The upload should take between 1-2 minutes during which the Grandstream Phone’s lights will flash. If the upload was not successful, the phone will revert to the existing software version and you will need to follow the steps again.
3. If the upload is successful, you will be able to see version 1.0.5.18 at the top of your web configuration page.
Enter the values for your configuration type into the corresponding fields as indicated on the sample Grandstream Configuration forms. Choose between two configuration forms:
For your convenience, we've highlighted in red the values that you need to
change on your Grandstream configuration page.
Please copy and paste these values directly to the corresponding fields.
ONLY INPUT VALUES INTO THE SPECIFIED FIELDS. DO NOT change the values in any of
the other fields. To do so may cause your Grandstream not to work properly.
Please note that you will need to use your account UserID and Password.
Grandstream IP Phone Configuration - Make Calls Only
(up to 10/20/32/64 for G711/G726/G723/other codecs respectively)
Layer 3 QoS:
(Diff-Serv or Precedence value)
Layer 2 QoS:
802.1Q/VLAN Tag
802.1p priority value
(0-7)
Use DNS SRV:
No
Yes
User ID is phone number:
No
Yes
SIP Registration:
Yes
No
Unregister On Reboot:
Yes
No
Register Expiration:
(in minutes. default 1 hour, max 45 days)
Early Dial:
No
Yes (use "Yes" only if proxy supports 484 response)
Dial Plan Prefix:
(this prefix string is added to each dialed number)
No Key Entry Timeout:
(in seconds, default is 4 seconds)
Use # as Dial Key:
No
Yes (if set to Yes, "#" will function as the "(Re-)Dial" key)
local SIP port:
(default 5060)
local RTP port:
(1024-65535, default 5004)
Use random port:
No
Yes
NAT Traversal:
No
Yes, STUN server is:
(URI or IP:port)
keep-alive interval:
(in seconds, default 20 seconds)
Use NAT IP
(if specified, this IP address is used in SIP/SDP message)
Proxy-Require:
(if specified, the content will appear in Proxy-Require header)
TFTP Upgrade Server:
...
(for remote software upgrade and configuration)
HTTP Upgrade Server:
(IP address or URL)
Auto Upgrade:
No
Yes, check for new firmware every
days (default 7 days)
Voice Mail UserID:
(User ID/extension for 3rd party voice mail system)
SUBSCRIBE for MWI:
No, do not send SUBSCRIBE for Message Waiting Indication
Yes, send periodical SUBSCRIBE for Message Waiting Indication
Auto Answer:
No
Yes
Offhook Auto-Dial:
(User ID/extension to dial automatically when offhook)
Enable Call Features:
No
Yes (if Yes, Call Forwarding & Call-Waiting-Disable are supported
locally)
Disable Call-Waiting:
No
Yes
Send DTMF:
in-audio
via RTP (RFC2833)
via SIP INFO
DTMF Payload Type:
Send Flash Event:
No
Yes (Flash will be sent as a DTMF event if set to Yes)
NTP Server:
(URI or IP address)
Time Zone:
Date Display Format:
Year-Month-Day
Month-Day-Year
Day-Month-Year
Daylight Savings Time:
No
Yes
(if set to Yes, display time will be 1 hour ahead of normal time)
Default Ring Tone:
system ring tone
custom ring tone 1, used if incoming caller ID is
custom ring tone 2, used if incoming caller ID is
custom ring tone 3, used if incoming caller ID is
Send Anonymous:
No
Yes (caller ID will be blocked if set to Yes)
Lock keypad update:
No
Yes (configuration update via keypad is disabled if set
to Yes)
Click UPDATE at the bottom of the page to save your settings. After clicking
UPDATE, you will need to login again and click on the REBOOT button to activate
your changes.
For your convenience, we've highlighted in red the values that you need to
change on your Grandstream configuration page.
Please copy and paste these values directly to the corresponding fields.
ONLY INPUT VALUES INTO THE SPECIFIED FIELDS. DO NOT change the values in any of
the other fields. To do so may cause your Grandstream not to work properly.
Please note that you will need to use your account UserID, Password and telephone number.
Grandstream IP Phone Configuration - Make & Receive Calls
(up to 10/20/32/64 for G711/G726/G723/other codecs respectively)
Layer 3 QoS:
(Diff-Serv or Precedence value)
Layer 2 QoS:
802.1Q/VLAN Tag
802.1p priority value
(0-7)
Use DNS SRV:
No
Yes
User ID is phone number:
No
Yes
SIP Registration:
Yes
No
Unregister On Reboot:
Yes
No
Register Expiration:
(in minutes. default 1 hour, max 45 days)
Early Dial:
No
Yes (use "Yes" only if proxy supports 484 response)
Dial Plan Prefix:
(this prefix string is added to each dialed number)
No Key Entry Timeout:
(in seconds, default is 4 seconds)
Use # as Dial Key:
No
Yes (if set to Yes, "#" will function as the "(Re-)Dial" key)
local SIP port:
(default 5060)
local RTP port:
(1024-65535, default 5004)
Use random port:
No
Yes
NAT Traversal:
No
Yes, STUN server is:
(URI or IP:port)
keep-alive interval:
(in seconds, default 20 seconds)
Use NAT IP
(if specified, this IP address is used in SIP/SDP message)
Proxy-Require:
(if specified, the content will appear in Proxy-Require header)
TFTP Upgrade Server:
...
(for remote software upgrade and configuration)
HTTP Upgrade Server:
(IP address or URL)
Auto Upgrade:
No
Yes, check for new firmware every
days (default 7 days)
Voice Mail UserID:
(User ID/extension for 3rd party voice mail system)
SUBSCRIBE for MWI:
No, do not send SUBSCRIBE for Message Waiting Indication Yes, send periodical SUBSCRIBE for Message Waiting Indication
Auto Answer:
No
Yes
Offhook Auto-Dial:
(User ID/extension to dial automatically when offhook)
Enable Call Features:
No
Yes (if Yes, Call Forwarding & Call-Waiting-Disable are supported
locally)
Disable Call-Waiting:
No
Yes
Send DTMF:
in-audio
via RTP (RFC2833)
via SIP INFO
DTMF Payload Type:
Send Flash Event:
No
Yes (Flash will be sent as a DTMF event if set to Yes)
NTP Server:
(URI or IP address)
Time Zone:
Date Display Format:
Year-Month-Day
Month-Day-Year
Day-Month-Year
Daylight Savings Time:
No
Yes
(if set to Yes, display time will be 1 hour ahead of normal time)
Default Ring Tone:
system ring tone
custom ring tone 1, used if incoming caller ID is
custom ring tone 2, used if incoming caller ID is
custom ring tone 3, used if incoming caller ID is
Send Anonymous:
No
Yes (caller ID will be blocked if set to Yes)
Lock keypad update:
No
Yes (configuration update via keypad is disabled if set
to Yes)
Click UPDATE at the bottom of the page to save your settings. After clicking
UPDATE, you will need to login again and click on the REBOOT button to activate
your changes.
You are now ready to make and receive Broadband Phone calls. Make sure to dial country code, area code, and the number - even for local phone calls: e.g. USA phone number 1-212-555-1212.
